{"id":20955,"date":"2026-02-11T13:28:03","date_gmt":"2026-02-11T12:28:03","guid":{"rendered":"https:\/\/ganaenergia.com\/blog\/?p=20955"},"modified":"2026-08-06T10:11:39","modified_gmt":"2026-08-06T08:11:39","slug":"cambio-contador-electrico-obligatorio","status":"publish","type":"post","link":"https:\/\/ganaenergia.com\/blog\/cambio-contador-electrico-obligatorio\/","title":{"rendered":"\u00bfMe van a cambiar el contador de la luz? Sustituci\u00f3n obligatoria de contadores el\u00e9ctricos"},"content":{"rendered":"

Si en los \u00faltimos meses has recibido una llamada, un aviso o una carta inform\u00e1ndote de que tienen que <\/span>cambiar tu contador<\/a> el\u00e9ctrico<\/b>, es normal que te surjan dudas. \u00bfEs una estafa? \u00bfMe van a cobrar de m\u00e1s? \u00bfEs obligatorio?<\/span><\/p>\n

La respuesta corta es clara: <\/span>no es un fraude<\/b>. Se trata de una <\/span>campa\u00f1a oficial de sustituci\u00f3n de contadores<\/b> que est\u00e1n llegando al final de su vida \u00fatil, tal y como marca la normativa vigente.<\/span><\/p>\n

Aqu\u00ed te explicamos qu\u00e9 est\u00e1 pasando y c\u00f3mo debes actuar.<\/span><\/p>\n

\u00bfPor qu\u00e9 est\u00e1n cambiando los contadores el\u00e9ctricos?<\/h2>\n

E-distribuci\u00f3n<\/b><\/a> (del grupo Endesa) ha iniciado una campa\u00f1a para cambiar los contadores que han cumplido <\/span>15 a\u00f1os<\/b>, siguiendo la normativa vigente (Orden ICT\/155\/2020)<\/a>.<\/span><\/p>\n

No es por capricho. Por ley, los contadores de luz tienen una \u00abvida \u00fatil\u00bb. Una vez pasado ese tiempo, la distribuidora debe sustituirlos por unos nuevos para garantizar que la lectura de tu consumo sea 100% precisa.<\/span><\/p>\n

Esta campa\u00f1a afecta a las zonas donde <\/span>E-distribuci\u00f3n<\/b> opera (Catalu\u00f1a, Arag\u00f3n, Baleares, Andaluc\u00eda, Extremadura y Canarias) y se prolongar\u00e1 durante los pr\u00f3ximos a\u00f1os.<\/span><\/p>\n

\"\"<\/p>\n

\u00bfQu\u00e9 tengo que hacer seg\u00fan mi caso?<\/h2>\n

Depende de si el contador es tuyo o lo tienes en alquiler:<\/span><\/p>\n

Caso A: Si el contador es propiedad de la distribuidora (Alquiler)<\/b><\/h4>\n

Es el caso m\u00e1s com\u00fan (lo ver\u00e1s en tu factura como \u00abAlquiler de equipos\u00bb).<\/span><\/p>\n

    \n
  • T\u00fa no tienes que hacer nada.<\/b> Un t\u00e9cnico acreditado se encargar\u00e1 del cambio.<\/span><\/li>\n
  • Coste cero:<\/b> La sustituci\u00f3n por fin de vida \u00fatil no tiene coste para ti.<\/span><\/li>\n
  • Cita previa:<\/b> Si el t\u00e9cnico necesita entrar en tu propiedad, contactar\u00e1n contigo para concertar una cita.<\/span><\/li>\n<\/ul>\n

    Caso B: Si el contador es de tu propiedad<\/b><\/h4>\n

    Si compraste el contador en su d\u00eda, tienes dos opciones:<\/span><\/p>\n

      \n
    1. Pasarte al r\u00e9gimen de alquiler:<\/b> Solicitar que instalen uno de la distribuidora. Pagar\u00e1s una peque\u00f1a cuota mensual regulada en tu factura, pero te olvidas del mantenimiento para siempre.<\/span><\/li>\n
    2. Comprar uno nuevo:<\/b> Debes comprar un modelo homologado, darlo de alta en la web de e-distribuci\u00f3n y contratar a un instalador autorizado para que acuda junto a los operarios de la distribuidora.<\/span><\/li>\n<\/ol>\n

      \u00a1Cuidado! Evita estafas<\/h2>\n

      Sabemos que hay personas que intentan aprovecharse de estos cambios. Recuerda:<\/span><\/p>\n

        \n
      • Nunca pagues en efectivo<\/b> al t\u00e9cnico. Los costes de alquiler o cualquier gesti\u00f3n se cargan siempre a trav\u00e9s de tu factura de luz con <\/span>Gana Energ\u00eda<\/b>.<\/span><\/li>\n
      • El t\u00e9cnico debe ir <\/span>acreditado<\/b>.<\/span><\/li>\n
      • Si tienes dudas sobre si el aviso es real, <\/span>comun\u00edcate directamente con la distribuidora<\/b>.<\/span><\/li>\n<\/ul>\n

        Canales de contacto oficiales de e-distribuci\u00f3n<\/h2>\n

        Si has recibido un aviso y quieres confirmar que es correcto, utiliza estos tel\u00e9fonos oficiales:<\/span><\/p>\n

          \n
        • Andaluc\u00eda, Extremadura y Canarias:<\/b> 📞 <\/span>854 573 573<\/b><\/li>\n
        • Arag\u00f3n, Catalu\u00f1a y Baleares:<\/b> 📞 <\/span>936 284 258<\/b><\/li>\n
        • Email de contacto:<\/b> renovacioncontador@enel.com o renovacioncontadores@enel.com<\/span><\/li>\n<\/ul>\n

          Preguntas frecuentes<\/h2>\n
          \u00bfEs obligatorio cambiar el contador el\u00e9ctrico cuando cumple 15 a\u00f1os?<\/span><\/svg><\/span><\/summary>
          S\u00ed. La normativa establece que los contadores de baja tensi\u00f3n deben sustituirse al alcanzar su vida \u00fatil.<\/div><\/details>
          \u00bfTiene coste cambiar el contador el\u00e9ctrico por fin de vida \u00fatil?<\/span><\/svg><\/span><\/summary>
          No si est\u00e1 en alquiler. Si es propiedad del cliente, deber\u00e1 instalar uno homologado o pasar a r\u00e9gimen de alquiler.<\/div><\/details>
          \u00bfPuede mi comercializadora cambiarme el contador?<\/span><\/svg><\/span><\/summary>
          No. Solo la distribuidora puede manipular, desprecintar y sustituir el contador.<\/div><\/details>
          \u00bfC\u00f3mo s\u00e9 si el aviso de cambio de contador es real?<\/span><\/svg><\/span><\/summary>
          Contactando directamente con la distribuidora a trav\u00e9s de sus canales oficiales.<\/div><\/details><\/div>\n

          Gana Energ\u00eda, te ayudamos a estar informado y tranquilo<\/h2>\n

          Si e-distribuci\u00f3n cambia tu contador, nosotros seguiremos recibiendo tus lecturas de forma autom\u00e1tica para que tu factura siga siendo tan clara como siempre.<\/span><\/p>\n\n\n

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          \n 4.8\/5 - (6 votos) <\/div>\n <\/div>\n","protected":false},"excerpt":{"rendered":"

          Si en los \u00faltimos meses has recibido una llamada, un aviso o una carta inform\u00e1ndote de que tienen que cambiar tu contador el\u00e9ctrico, es normal que te surjan dudas. \u00bfEs una estafa? \u00bfMe van a cobrar de m\u00e1s? \u00bfEs obligatorio?<\/p>\n","protected":false},"author":25,"featured_media":22794,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[875],"tags":[],"class_list":["post-20955","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-luz"],"acf":[],"yoast_head":"\nSustituci\u00f3n de contadores de luz: \u00bfEs obligatorio?<\/title>\n<meta name=\"description\" content=\"\u00bfTe han avisado para cambiar tu contador de luz? 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